• This position will focus on bringing the right talent to the team and building organizational six sigma talent
  


• Foster Teamwork and collaboration within the Operations and our internal Customers
  


• Provide operational excellence and solutions across OptumHealth that include system applications and 5 unique processes 
  


• Understanding quickly the complexities and interrelationships of these unique processes and systems
  


• Drive a quality-focused culture and focus on the voice of the customer
  


• Delivers and regularly communicates to Sr Leadership and delivering/selling impact


• Serves as a senior level Six Sigma Consultant within the OptumHealth team that includes, mentoring and promoting process improvement philosophy within the operations centers and promotes process excellence


• Develops scorecards, measurements and process improvement plans to align to business strategic goals 


• Leads project teams to successful project completion and realization of the targeted benefits. 


• Facilitates a variety of meetings and presents information to a wide range of levels within the organization


• Maintains strong business relationships with leadership team and delivers presentations summarizing project findings to executive audiences.


• Understands the business and business strategy with a focus on business processes and transactional operations.


• Monitors and analyzes data and trends to identify potential opportunities, needs, issues, and problems that could impact business results. 


• Understands customer needs/issues in defining quality and establishing quality priorities.


• Understands how to break down work into process steps, develops schedules, and works well within time constraints. 


• Serves as a catalyst for change; actively involved in process and organizational change and development. 


• Applies analytical / quantitative approach to problem solving; knows how to obtain and use data, and comfortable with statistical concepts.


• Breaks down organizational barriers to ensure that project team are effective in reaching project resolution. 


• Works with Benefits Tracker to identify each project's financial impact and savings over a period of time. 


• Coaches, trains and facilitates Green Belts in Six Sigma methodology


•  Other duties as required.

• 5+ years of project management experience to include root cause analysis and business process improvement experience


• Six Sigma Black Belt certification required; Master Black Belt certification preferred


• BA/BS degree in Business or related field and/or equivalent required


• 3+ years experience coaching, training and facilitating Green Belts in Six Sigma methodology


• Demonstrated experience in leading operations process improvement projects and adding to business line success


• Demonstrated ability to identify talent and foster and mentor growth of talent with a process improvement group


• Advanced skills with MS Word, Excel, Powerpoint


• Demonstrated facilitation skills to a variety of levels and venues


• Sound business and financial acumen


• Understands the business and business strategy with a focus on business processes and transactional operations


• Demonstrated abitlity to apply analytical / quantitative approach to problem solving; knows how to obtain and use data, and comfortable with statistical concepts


• Maintains strong relationship with business leadership team


• Leads cross functional project teams to successful project completion and realization of the targeted benefits.


• Demonstrated ability to facilitate productive meetings.


• Serves as a catalyst for Change Management


• Works well under time constraints with resiliency to change priorities as business needs dictate


• Excellent interpersonal, communication, and presentation skills.


• Exposure or knowledge of Visio, Minitab and MS project preferred


• Communicates effectively with influence and negotiation


• Brings fresh ideas and thinking to problems and issues


• Understands the financial components of the business


• Emotional Maturity and learning agility


• Requires Intellectual agility, deal w/ concepts and complexity comfortably


• Create competitive and breakthrough strategies and plans


• Use rigorous logic and methods to solve difficult problems w/ effective solutions


• Is adept at learning new concepts and applying principles & best practices into problem-solving approach


• Able to adapt leadership style to drive optimal outcome

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V