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SIX SIGMA CONSULTANT (OPTUMHEALTH)
(Ref: 315538)
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Company:
Location:
Company Industries: |
Unitedhealth Group .
US-Minnesota-Minneapolis
Healthcare |
Job Status:
Min Experience Level:
Compensation: |
Full-Time
3-5 Years Experience
Not Specified |
| Posted: |
Wednesday, November 11, 2009 |
Job Description:
UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.
OptumHealth is part of the family of companies that make UnitedHealth Group one of the leaders across most major segments of the US health care system.
By providing 60 million Americans with information, tools and solutions, we are helping to guide them through the health care system, financing their health care needs, and enabling them to achieve their personal health and well-being goals.
Are you an experienced Six Sigma Black Belt or do you have expertise in Claims and/or Customer Service Call Center projects? Enjoy evaluating and streamlining processes? Then our Six Sigma Black Belt Consultant position is for you! In this dynamic role you will be responsible for large scale projects across our Business Operations organization, involving Claims transactions and Customer Service Call Center activities. You will partner with our Master Black Belts to use your Six Sigma evaluation skills to report and evaluate data. If you are looking for the chance to expand your career potential, apply today!
Primary responsibilities include:
Responsible for driving Quality and Continuous Improvement projects to completion using Lean and/or Six Sigma methodology.
Maintains strong business relationships with leadership team and delivers presentations summarizing project findings to executive audiences.
Understands the business and business strategy with a focus on business processes and transactional operations.
Monitors and analyzes data and trends to identify potential opportunities, needs, issues, and problems that could impact business results.
Understands customer needs/issues in defining quality and establishing quality priorities.
Understands how to break down work into process steps, develops schedules, and works well within time constraints.
Serves as a catalyst for change; actively involved in process and organizational change and development.
Applies analytical / quantitative approach to problem solving; knows how to obtain and use data, and comfortable with statistical concepts.
Breaks down organizational barriers to ensure that project team are effective in reaching project resolution.
Works with Benefits Tracker to identify each project's financial impact and savings over a period of time.
Coaches, trains and facilitates Green Belts in Six Sigma methodology
At OptumHealth, you will perform within an innovative culture that's focused on transformational change in the health care system. You will leverage your skills across a diverse and multi-faceted business. And you will make contributions that will have an impact that's greater than you've ever imagined.
- Green Belt certification REQUIRED; Black Belt certification/Black Belt training Strongly Preferred
- BA/BS degree in Business or related field
- 3+ years of project/process management experience to include root cause analysis and business process improvement experience
- Demonstrated ability to complete projects, especially DMAIC or DMADV projects
- Proven experience and background to train and mentor others on process improvement methodology
- Understands the business and business strategy with a focus on business processes and transactional operations
- Sound grasp of business and financial acumen
- Applies analytical / quantitative approach to problem solving; knows how to obtain, transform, and use data, and comfortable with statistical concepts
- Maintains strong relationship with business leadership team
- Leads cross functional project teams to successful project completion and realization of the targeted benefits.
- Demonstrated ability to facilitate productive meetings - both in-person and virtual
- Serves as a catalyst for Change Management
- Works well under time constraints with resiliency to change priorities as business needs dictate
- Excellent interpersonal, communication, and presentation skills.
- Advanced skills with MS Word, Excel, Powerpoint
- Working knowledge of Visio, Minitab and MS project preferred
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
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