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PROCESS IMPROVEMENT MANAGER
(Ref: BTLSSMBBPA)
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Company:
Location:
Company Industries: |
The Madison Davis Group
US-Pennsylvania-Bethlehem
Financial Services |
Job Status:
Min Experience Level:
Compensation: |
Full-Time
10-15 Years Experience
$100-160K per year + + TBD BNs and other |
| Posted: |
Tuesday, November 10, 2009 |
Job Description:
Overview:
The Process Improvement Manager will be responsible for helping to build an organization-wide operational excellence capability from grounds up.
The role requires strong partnering with the profit centers' stakeholders (Business Owners, Champions, Process Owners) to drive process improvement delivery through exemplary process design/improvement/management skills using proven best practice techniques and methodologies such as Lean Six Sigma
Responsibilities:
Provide hands-on team leadership, coaching and process improvement subject matter expertise
Identify, qualify, select, structure, and prioritize process improvement projects
Develop and deliver DMAIC, DMEDI, belt training to wide range of executives and employees.
Facilitate executive briefings, progress status reporting, definition of measures, and generation of project ideas
Lead one or many complex, high-visibility projects across multiple divisions and profit center areas.
Qualifications:
Bachelors degree or equivalent experience required
The ideal person must have 8 to 15 years of professional experience with 5+ years of progressive process improvement/reengineering experience, with a strong preference for Big Management Consulting Firm (i.e. Accenture, Deloitte, IBM) or a Lean Six Sigma leading firm(i.e. George Group, BMG, SBTI).
5+ Years experience in large-scale business transformation and/or business process reengineering projects, preferably within the insurance industry, or 2-3 years working in a Six Sigma certified Black Belt capacity.
Certified in Six Sigma Master black Belt, Black Belt with a Six Sigma company, or led for 5+ years large-scale business transformation with primary budget, resource and delivery accountability
Sound working knowledge and experience using and applying process improvement best practices and techniques/methodologies in a structured project environment
Strong knowledge of DMAIC and DMEDI methodologies, data analysis, process mapping, process analysis, data collection, process modeling, and facilitation techniques
Working knowledge and proven experience working in a complex technology/ERP/systems implementation environment a must (ability to communicate effectively with technical or IT process and business owners a must)
Strong proficiency in Windows, Minitab, Excel, Word, Visio and PowerPoint essential
Proven experience applying project management and process improvement best practice techniques and tools on large scale projects to deliver for clients
Strong quantitative and qualitative skills; detail oriented with ability to see the big picture
Effective team player (strong team spirit) with strong presentation, facilitation, consulting, and communication skills; ability to effectively work at a high level and a detailed level
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