Company:	St. Christopher’s Hospital for Children
Location:	US-Florida-Jacksonville
Company Industries:	Insurance
Job Status:	Full-Time
Min Experience Level:	5-10 Years Experience
Compensation:	Unspecified
Posted:	Sunday, May 20, 2012

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St. Christopher’s Hospital for Children

Requirements

Bachelor’s degree or equivalent experience
•Six Sigma Black Belt Certification
•Minimum of 6 year’s experience in the health, retail or customer service industry or relevant business experience
•Minimum of 2 years leadership experience within a functional area or project teams
•Minimum of 2 years working experience as a Six Sigma Black Belt with a proven record of successful projects and sustained results
•Strong ability to coach and mentor
•Knowledge of project practices: organizing, planning, controlling, budget/expenditure control
•Strong facilitation skills, confident communicator, both verbally and in writing with all levels of an organization and diverse audiences
•Highly collaborative with a demonstrated ability to build strong, credible relationships and teams within all levels in the organization
•Ability to creatively develop solutions to complex problems
•Excellent PC skills (e.g. Microsoft Office – Word, Excel PowerPoint; MS Project, Minitab) with the ability to create reports and presentations
•Proven Change Agent and strong negotiation skills
•High energy, self-starter, demonstrates a desire to continually learn and grow, and motivated by successes

Business Specific Criteria (preferred skills):
•Experienced in Service BluePrinting and/or or other Customer Experience Methodologies, Lean Consumption Modeling
•Master’s Degree
•PMI (Project Management Certified)
•Master Black Belt
•Highly knowledgeable of BCBSF’s and or/health Industry strategic direction and business processes
•Experienced in business process management methodology
•Tools & techniques experience
•Advanced business analytics experience
•Bi-lingual preferred

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Job Description

Job duties include but are not limited to the following:
•Lead, manage, execute, and sustain change through multiple projects using appropriate Six Sigma methodologies to deliver business results aligned to specific strategic and operational objectives
•Partner with business leaders and subject matter experts to define projects and select the appropriate Six Sigma methodology
•Employ project management discipline and skills including managing and delivering results to execute according to structured project plans and base lined timelines
•Identify and work to remove barriers that yield, improved cycle time, defect reduction and defined cost goals that will lead to a competitive advantage
•Work with finance and other areas of the organization to track and report the financial benefit of the projects to ensure anticipated and committed results/paybacks and controls are in place
•Build relationships that cross business sector and organization boundaries to enable business objectives and issue resolution
•Lead or consult on projects and other ad-hoc continuous improvement activities. Report timely project status updates, feedback, and appropriate reporting on projects through the project tracking system, and in project reviews and tollgates to leaders and stakeholders
•Perform data manipulation and analysis (graphical and statistical) as required
•Assign tasks, responsibilities, and deadlines to project team members
•Select, train, and develop project team members
•Mentor and coach team members