Consultant - Lean Six Sigma
Ref:
| Company: | Exl Service |
|---|---|
| Location: | US-Illinois-Chicago |
| Company Industries: | Financial Services, Healthcare, Insurance, Business/Consulting Services |
| Job Status: | Contract/Temporary |
| Min Experience Level: | 3-5 Years Experience |
| Compensation: | Unspecified |
| Posted: | Sunday, August 19, 2012 |
APPLY
Save Job
Print Job
Requirements
-
Educational background
- Masters Degree in Business Management (preferred specialization in Operations, Supply Chain Management or Finance)with 1-2 years of relevant experience or
- Bachelor’s Degree (preferably in Engineering or Finance or Business Management)with a minimum of 3 years of relevant work experience
-
Lean Six Sigma experience
- Certified or trained Six Sigma Black Belt from Accredited University or other renowned vendor
- Certified or trained Lean Expert (or equivalent) from Accredited University or other renowned vendor
-
Applied knowledge of statistics
- Commonly used distributions in service industry (such as Normal, Poisson, Binomial, Hypergeometric, Exponential)
- Parametric (t-tests, ANOVA) and non-parametric hypotheses (such as Mood’s Median, Kruskal-Wallis) tests
- Control charts (such as x-bar/R/S, c-chart, u-chart, p-chart, np-chart)
- Regression analysis (such as Simple Linear, Multiple, Logistic)
- Time-series analysis (such as EWMA charts)
-
Proficient in following software
- Minitab and / or JMP
- MS Project
- MS Visio
- MS Office Suite
- SAS (added advantage)
- Crystal Ball (added advantage) or other Monte-Carlo simulation software
Apply for This Position
You have not created an iSixSigma Job Shop membership. You need a FREE membership and Job Shop Profile in order to apply for jobs. Please create one or sign in to your account now (at top of page).
Job Description
This role is primarily responsible for consulting in the area of Operations and Process Excellence. This will be a client interfacing role and would require the candidate to possess excellent client management skills.
-
Program management
- Help identify and prioritize key business opportunities for clients
- Drive program level initiatives across sites or business units at client site
- Establish sound communication protocols at all levels
- Create and maintain program level plans
- Identify, monitor and help in mitigating potential business risks and identified issues
- Identify resource requirements with support from business partners
- Estimate financial impact and monitor program cost
- Forecast program performance and estimate variance to completion
-
Process improvement
- Ensure adherence to Lean and Six Sigma guidelines
- Establish an hypotheses driven approach for solving business problems
- Critically analyze data / info using statistical and non-statistical methods
- Play a lead role in analyzing issues and defining pragmatic solutions
- Coach and train (as needed) project team members on various aspects of Lean and Six Sigma
- Prepare effective presentations for communicating key project undertakings and success story
- Research latest trends / practices that could be applied in current project and share with appropriate stakeholders
- Establish effective Change Control procedures for seamless integration
-
Client management
- Develop and manage positive client relationships at all levels
- Effective stakeholder management skills and ability to manage difficult conversations
- Solicit feedback from clients and develop action points to address concerns (if any)
- Support development and execution of an account management plan