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Lean Six Sigma Black Belt

at Element Vehicle Management Services (view profile)
Location Sparks, Maryland
Date Posted August 9, 2017
Job Type Full-time

Description

Duties Lead identified improvement efforts through all stages of the basic Six Sigma process (DMAIC) across various areas of the organization while providing leadership and guidance for the people who are attached to the project (process owners, subject matter experts, technology specialist, etc). Responsible for implementing improvement actions and measuring (certifying) the results. Improvements focus on improved service delivery to clients and/or improved organizational productivity/operating efficiency. Conduct data and other analysis to determine root causes of service performance failure Document via flowcharting existing processes, identify fail points and develop solutions Research possible solutions (in cooperation with IT or outside service delivery vendors) Identify or conceptualize process/system improvement Calculate financial cost & benefits; validate results with process owners Lead process improvement approval process (for IT based solutions) Develop improvement effort timelines, key mileposts and resource needs Determine improvement exit points Works directly with clients on either client specific service issues or as part of a larger service improvement effort Provide coaching support to organization’s managers to support their improvement efforts

 

Position Requirements

   Education and Experience

·       Experienced Six Sigma Black Belt, or in progress certification required

·       4+ years of business experience in a service, financial or manufacturing environment

·       Bachelors degree required; Masters degree preferred

 

   Knowledge and Competencies

·       Pro-active, process driven, with a strong focus on understanding and exceeding the expectations of the customer

·       Must be a results oriented “change agent” with the ability to successfully interface with all levels and areas of the organization, establish close working relationships, and build consensus for chosen solutions

·       Ability to quantify impact to process metrics and financials

·       Ability to develop creative solutions to problem solving

·       Able to express information through strong verbal and written communications

·       Must be skilled in the use of Microsoft suite of office products, specifically MS Project and Visio

·       Enthusiastic, energetic, and highly driven

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