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Manager of Customer Experience

at Nuts.com
Location Jersey City, NJ
Date Posted May 15, 2018
Job Type Full-time

Description

Develop and manage a content and training curriculum to empower Customer Experience Nuts with tools and knowledge to serve customers. Handle all escalated customer issues and develop creative solutions for problems that may develop. Continuously improve operating and quality KPIs, through driving initiative progress, and providing Voice of the Customer feedback….

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