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Performance Improvement Leader

at Northwestern Medicine
Location Lake Forest, Illinois
Date Posted November 9, 2017
Job Type Full-time


Apply online and send resume to Responsibilities include:
  • Act as a thought leader in leading project teams at Northwestern Memorial Healthcare (NMHC).
  • Apply NMHC project management, performance improvement and change management methodologies.
  • Apply analytical skills, tools and techniques such as DMAIC or Lean Six Sigma to improvement efforts.
  • Lead a team to identify, develop and implement key process and outcome measures.
  • Collaborate with other system functions as required on projects (e.g., IT, Quality, Analytics, Patient Experience, etc.).
  • Coach leaders on the application of improvement methods and/or general performance best practices.
  • Participate in system-wide training efforts on improvement methods.
  • Support NMHC score card monitoring efforts.

EOE Minorities/Women/Disabled/Veterans. VEVRAA Federal Contractor.

  • Bachelor’s Degree.
  • 3 – 7 years of relevant process improvement knowledge and expertise.
  • High level of proven matrix team leadership.
  • Demonstrated analytical skills in statistics, performance management, and organizational dashboards.
  • Demonstrated ability to manage and execute multiple engagements concurrently.
  • Proven facilitation and presentation skills to Senior executives.
  • High level of energy and enthusiasm.
  • Proven software competencies (MS Office Suite, and project management applications).
  • Flexible/adaptable: ability to work with diverse group of healthcare professionals in a matrix environment.
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