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Process Improvement Project Leader

at New York Power Authority (view profile)
Location White Plains, New York
Date Posted June 28, 2017
Job Type Full-time


Project Leadership

  • Provide direct support to the Manager Process Excellence by assuming the role of a project leader on multiple, complex process improvement projects.
  • Launch projects that have been assigned by the Manager of Process Excellence.
  • Educate project team members on process improvement methods & tools.
  • Create a specific project plan from the DMAIC template.
  • Schedule & execute tollgates with key stakeholders using a RACI chart.
  • Manage the project using best practice and NYPA-standard process improvement and project management and methods & tools.
  • Create & present a project storyboard to clearly explain the what, why & how the project the completed.
  • Solicit feedback on project leadership performance and continuously improve the project leadership process.

Required Skills

Program Support

  • Build relationships with key business executives leaders.
  • Build a pipeline of valuable projects that can be easily prioritized because the benefits have been clearly defined and quantified.
  • Participate in the development, improvement, implementation and training of standardized process improvement methods.
  • Identify strategies to embed a culture of process excellence throughout the organization.
  • Assist in the identification of  appropriate core metrics, including key performance indicators (KPIs), critical success factors (CSFs), performance measures and process controls to control significant business processes
  • Assess organizational change readiness, perform needs assessments. Work closely with business unit subject matter experts, training them as “change agents”
  • Strong leadership skills, with demonstrated project management skills.
  • Ability to organize and manage multiple large-scale and complex projects
  • Ability to set and meet tight deadlines
  • Ability to handle multiple tasks simultaneously
  • Overall sound business acumen with the ability to find the simplest, best path to solutions
  • Advanced analytical and creative thinking skills
  • Demonstrated competence in collecting and analyzing data, and developing appropriate conclusions and recommendations.
  • Extensive experience in analyzing business processes
  • Demonstrated experience in business process modeling, as well as in process improvement methodologies and tools.
  • Exceptional interpersonal and communication skills, including oral, written, facilitation, mediation, collaboration, and presentation skills
  • Ability to communicate effectively with and influence individuals at all levels of the organization.
  • Exceptional negotiation and interviewing skills
  • Proven track record of interacting with all areas of the business
  • Proven facilitator of process improvement and change management
  • Proven ability to work within and independently facilitate cross-functional teams and work groups.
  • Ability to work independently as well to work effectively in a team-based environment.

Required Experience

  • Bachelor’s Degree in Business, Finance, Strategic Planning or technology-related discipline.
  • Graduate  Degree in a Business-related discipline is preferred.
  • Minimum of 8 years of experience in a business-related field or analytical function.
  • Minimum of 5 years of increased responsibility leading process improvement projects.
  • Process improvement systems certification in Six Sigma, Lean or other BPI methodology.
  • Certification in a Project Management discipline, such as Project Management Professional (PMP) is preferred
  • Utility industry experience preferred; NYPA experience a plus.
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