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Sr. IT Project Manager

at Gemological Institute of America (view profile)
Location Carlsbad, California
Date Posted June 2, 2018
Job Type Full-time



Provide project management for Global IT initiatives by performing the following functions:


  • Scope projects and programs from stakeholder input of requirements and specifications.
  • Manage global programs and project tasks with allocated resources and budget using Agile/SCRUM methodology.
  • Build and manage project documentation along with reporting.
  • Ensure the participation and commitment of project stakeholders for IT related projects.
  • Effectively define, communicate, and gain stakeholder agreement on the scope of every assigned project.
  • Establish and maintain a Business Relationship Management role with assigned lines of business and/or global locations.
  • Manage changes to the project scope, timeline, and budget while ensuring the project is correctly authorized.
  • Create and execute program and project work plans and revises, as appropriate, to meet changing needs and requirements.
  • Identify resources and skills needed to complete the project requirements.
  • Develop budget documentation based upon the strategic priorities of the project.
  • Manage budgeted expenses for projects, while working closely with involved GIA department resources to ensure that messaging, communication, and budget requirements are met.
  • Manage day-to-day operational aspects of projects, including scope and resources.
  • Review deliverables prepared by project leadership.
  • Apply company and department methodology effectively to enforce project standards.
  • Prepare program and project status review documentation.
  • Facilitate identification of program and project risks and prepare remediation plans.
  • Ensure project documentation is complete, current, and distributed appropriately.
  • Track the status of all assigned projects to ensure that they are on track and on budget.
  • Manage multiple, highly-detailed projects simultaneously, bringing them to completion within expected timeframes.  Manage the development and completion of program elements within related time lines.
  • Collaborate effectively with all GIA departments to ensure project delivery and resolve technical and business issues related to the project.
  • Ensure consistent use of GIA Project Management framework in all IT initiatives.
  • Communicate, cooperate, and interact with the team effectively and professionally.
  • Perform supporting duties and responsibilities as assigned or required.
  • Manage project based resources for conflict resolutions, escalations, and temp hiring
  • Other duties as assigned.

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

  • Strong knowledge of project techniques, tools and methodologies.
  • Demonstrated ability to run large scale projects.
  • Demonstrated ability to manage large portfolio of projects.
  • Good understanding of business processes, IT concepts and practices, enterprise architecture, and student life cycles.
  • Ability to influence and lead the team to the desired goal.
  • Ability to build teams and team work culture.
  • Ability to apply time management skills to meet deadlines.
  • Strong computer skills utilizing software such as Microsoft Office Suite, e.g., MS Word, Excel, PowerPoint; and e-mail.
  • Excellent grammar, written and verbal communication skills. Ability to communicate effectively to senior management and peers.
  • Strong customer service skills.
  • Ability to maintain and foster sensitivity and respect for a culturally diverse work environment.
  • Ability to display supportive behavior and communicate positively regarding department goals and objectives.
  • Ability to deal effectively with a variety of personalities to establish and maintain effective working relationships.
  • Ability to fulfill assigned commitments in a timely manner within established budgets while achieving quality results.
  • Ability to prioritize and resolve conflict when necessary.
  • Ability to make sound business decisions and able to accurately balance risks with business needs.
  • Proven analytical/critical thinking and problem solving skills.
  • Ability to work with all levels of the organization and within cross-functional teams.
  • Ability to make decisions, delegate work, resolve conflict and negotiate with vendors and other stake holders in the project during the execution of the project.
  • Proven leadership ability, strong tactical skills and exceptional service orientation while balancing customer requirements as well as internal project deliverables/scope.
  • Excellent interpersonal skills with ability to motivate in a team-oriented, collaborative environment.
  • Proven project management experience deploying customer specific solutions.


  • Bachelor’s degree in a business, technology or related field.
  • Four years’ experience in project management, preferably in Business, Education and IT environments working closely with business applications, reporting, and technical infrastructure
  • Extensive experience in managing multiple IT-related projects.
  • PMP or similar project management certification required.
  • Certified Lean Six Sigma Black Belt is required
  • Experience working with Enterprise Architecture frameworks is a plus (TOGAF, ZACHMAN, SOA)
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